You may return most, new, unused items within 14 days of delivery for a full refund. (Items from the sleepwear kit are not refundable).
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases, you will receive a refund more quickly. This time period includes the transit time for us to receive your return item from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days) and the time it takes your bank to process the refund request (5 to 10 business days)
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Please note: You will be responsible for the return shipping fees.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate delivery dates for you based on the availability of your items and if you desire to choose an expedited shipping option.